Privacy Policy

Last Updated: [Insert Date]

At Stahlwille Store (“we”, “us”, or “our”), we value the trust professional tradespeople place in us when purchasing our premium tools and equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ushomerepairtools.com (the “Site”).

1. Information We Collect

We collect information that helps us provide our professional-grade payment solutions and tool offerings:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, payment details when you purchase our tools (such as ball pein hammers or ratchet spanners).
• Business Information: Company name, tax ID, purchase order details for bulk orders (like complete sets of crows foot spanners or workshop equipment).
• Transaction Data: Details about purchases of our products (such as combination spanners or dead blow hammers), payment amounts, and order history.
• Technical Data: IP address, browser type, operating system, and usage details when you browse our tool categories.
• Communication Data: Records of your inquiries about specialty tools (like non-sparking tools or drift punches) or payment solutions.

2. How We Use Your Information

We use your information with the same precision we apply to crafting our hammers and spanners:

• To process and fulfill your orders for professional tools (such as claw hammers or punch & chisel sets)
• To provide our military-grade secure payment processing for tradespeople
• To offer business account solutions for workshops purchasing bulk tools
• To communicate about your orders, account, or inquiries about our products
• To improve our Site and tool offerings based on professional user needs
• To prevent fraud and enhance security of transactions
• To comply with legal obligations related to tool sales and international commerce

3. Data Sharing and Disclosure

We handle your data with the same care we apply to selecting our plastic & nylon hammers:

• Service Providers: We share data with payment processors, shipping carriers, and IT service providers necessary for delivering our professional tool offerings.
• Business Transfers: In case of merger or acquisition, customer information may be transferred, similar to how tool specifications might transfer to new ownership.
• Legal Requirements: We may disclose information when required by law, just as we comply with industry standards for our tools.
• International Transfers: As we serve tradespeople globally (excluding some Asian and remote regions), data may be transferred internationally with appropriate safeguards.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same vigilance we apply to our non-sparking tools:

• PCI-DSS compliant infrastructure for payment data
• Tokenization for recurring payments from professional clients
• 3D Secure authentication for transactions
• Encryption of sensitive data in transit and at rest
• Regular security assessments of our systems

While we implement these robust measures, no system is 100% secure. We encourage tradespeople to use strong passwords and protect their account information.

5. Your Rights

Professional tradespeople have rights regarding their data:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of personal data under certain conditions
• Restriction: Limit how we use your data
• Objection: Object to certain processing activities
• Portability: Receive your data in a structured format

To exercise these rights, contact us at [email protected]. We may need to verify your identity before processing requests.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies with the precision of our parallel pin punches:

• Essential Cookies: Necessary for secure transactions and tool purchases
• Performance Cookies: Help us improve our Site for tradespeople
• Functionality Cookies: Remember your preferences for tool categories
• Targeting Cookies: Help us show relevant tool offers (like adjustable spanners or cold chisels)

You can control cookies through your browser settings, though this may affect Site functionality for professional tool purchases.

7. Changes to This Policy

We may update this policy as our tool offerings and payment solutions evolve. The “Last Updated” date at the top indicates when changes were made. We encourage professional users to review this policy periodically.

8. Contact Us